星级饭店知识型员工非货币薪酬激励有效性分析-an analysis of the effectiveness of non-monetary compensation incentives for knowledge-based employees in star-rated hotels.docxVIP

the data collected to use SPSS17.0 to do related statistical analysis, it is concluded that personal development, work itself and organizational environment three non-monetary salary incentive factors and star hotel knowledge Workers performance is related, of which the work itself factors is the largest influence factor. According to the empirical conclusions and the characteristics of knowledge workers’ demand, we put forward the following suggestions: First, design knowledge worker’s work reasonably; second, pay attention to the personal development of knowledge workers; third, build effective corporate culture; Forth, perfect performance appraisal system.KEYWORDS:starhotel,knowledgeworkers,non-monetarysalary, incentive, performance星级饭店知识型员工非货币薪酬激励有效性研究目录目录第一章 绪论 .............................................................. 1第一节 研究背景 ....................................................... 1第二节 研究意义 ....................................................... 2第三节 研究思路 ....................................................... 3第四节 研究方法 ....................................................... 4第二章 相关概念与文献综述 ................................................ 5第一节 相关概念的界定 ................................................. 5一、星级饭店 ...................................................... 5二、知识型员工的概念及其特征 ...................................... 5三、非货币薪酬激励的涵义 .......................................... 8第二节 文献综述 ...................................................... 10 一、知识型员工激励的基础理论 ..................................... 10二、知识型员工激励因素研究综述 ................................... 14第三章 有效性模型与假设的提出 ........................................... 21第一节非货币薪酬激励因素调查 ....................................... 21第二节有效性模型的提出 ............................................. 22第三节 研究假设 ...................................................... 23第四章实证分析 ........................................................ 25第一节 问卷设计 ...................................................... 25 一、非货币薪酬激励因素的认知度 ......................