09ISO 9001标准.pptVIP

Overview ISO 9001:2000 Overview ISO 9001:2000 Overview ISO 9001:2000 Overview ISO 9001:2000 Structure of the New Standard /新标准的结构 Introduction / 引言 1 Scope / 范围 2 Normative Reference / 引用标准 3 Terms and Definitions / 术语和定义 4 Quality Management System / 质量管理体系 5 Management Responsibility / 管理职责 6 Resource Management / 资源管理 7 Product Realization / 产品实现 8 Measurement, Analysis and Improvement / 测量、分析和改进 0.2 Process approach / 过程方法 1.1 General /总则 This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets  customer and applicable regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements. NOTE In this International Standard, the term product?applies only to the product intended for, or required by, a customer. 本国际标准为有下列需求的组织规定了质量管理体系要求: a) 需要证实其有能力稳定地提供满足顾客和适用法规要求的产品; b) 通过体系的有效应用, 包括体系持续改进的过程和保证符合顾客和适用 的法规要求, 旨在增强顾客满意. 注 在本国际标准中, 术语“产品”仅适用于预期提供给顾客或顾客所要求的产品. 1.2 Application / 应用 All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. 本国际标准的所有要求是通用的, 旨在适用于各种类型, 不同规模 和提供不同产品的组织. 1.2 Application / 应用 Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion. 如本国际标准的任何要求因组织及其产品的特点而不适用时, 可以考虑对 其进行删减. Where exclusion are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within clause 7, and such exclusions do not affect the organization ability, or responsibility, to provide product that meets customer and applicable regulatory requirements.