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B. Find out the expressions which match the following strategies for effective telephone communication from the conversation above. 1. Ask the fluent speaker to slow down as soon as you have difficulty understanding. 2. When taking down important details, repeat the information back to be sure of complete understanding 3. Ask more than once if still not sure. ?Would you mind speaking a little slower, please? I’m having trouble following you. ?Oh seven one two five six, three four four, seven four three. Is that correct? ?Could you please repeat that? I didn’t catch the last numbers C. Work in pairs, Create a conversation to practice making a referral to district nursing service according to the following notes, using the referral form above. Mr. John Edwards, 52 years old, had a right CVA and has moderate left-sided weakness. He lives alone in an apartment with an elevator which will have to be adapted for his current need: a bathroom adaptation. A home assessment has been arranged for 10th May. His next kin is his daughter, Rose Edwards, living far away from him. He will need a hourly paid home care sister to cook for him since his daughter can not offer him any care at present. open Task 3 Explaining the effects of a stroke Description Related Information Discussion of the nursing topic Common patterns and questions in explaining the effects of a stroke Pracitce of the task Description The effect of stroke is felt not only by the sufferer of the stroke but also by his/her family as the aftercare of stroke patients places enormous strain on families. It is often necessary to set up a small family meeting in order to explain the progress of the condition. Discussions with the patient and his/her relatives need to be open and honest as important decisions must be made about the ability to return home or the need to transfer to a care home. Some of the effects of a stroke are distressing for families, for example emotional lability and persona
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