Understanding and Managing Organizational Behavior, 6e：理解和管理，组织行为学，第六版.docVIP

Understanding and Managing Organizational Behavior, 6e (George/Jones) Chapter 1 Introduction to Organizational Behavior 1) The quality of the goods that an organization produces is the product of the behaviors and performance of its workers. Answer: TRUE Diff: 2 Page Ref: 4 Topic: What Is Organizational Behavior? Skill: conceptual Objective: Define organizational behavior and explain how and why it determines the effectiveness of an organization. 2) The principles of organizational behavior do not apply to people who volunteer to work in nonprofit or charitable organizations. Answer: FALSE Explanation: Volunteers also benefit from principles of organizational behavior and often attend training classes. Diff: 2 Page Ref: 5 Topic: What Is Organizational Behavior? Skill: conceptual Objective: Define organizational behavior and explain how and why it determines the effectiveness of an organization. 3) The guidelines for both managers and workers produced by the study of organizational behavior are a replacement for intuition and common sense. Answer: TRUE Diff: 2 Page Ref: 5, 6 Topic: What Is Organizational Behavior? Skill: conceptual Objective: Define organizational behavior and explain how and why it determines the effectiveness of an organization. 4) Only top-level managers can make decisions about the workplace behavior that is required to meet an organizations goals. Answer: FALSE Explanation: Employees at all levels in an organization make decisions about how to behave and work with other people to achieve organizational goals. Diff: 2 Page Ref: 4-5 Topic: What Is Organizational Behavior? Skill: conceptual Objective: Appreciate why the study of organizational behavior improves a persons ability to understand and respond to events that take place in a work setting. 5) The study of organizational behavior takes place at many different levels of analysis, including the individual level, the group level, and the division leve