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2000 年科技與管理學術研討會論文集 The 2000 Conference on Technology and Management, pp.537-545 ISO 14000 對產業之衝擊 陳智瑋 永達技術學院 工業工程與管理系 cwchen@cc.ytit.edu.tw 摘要 本文旨在探討品質保證系統 ISO14000 之實施對產業所產生之影響，綜合發現與結論如下：(1) 環境管理代表之層級大都屬於高階主管通常為一廠區之負責人。(2)在負責推行部門及人數方面，各以工 安部門 、其他部門及６～１０人所佔的比例最多。(3)40%以上的廠商皆已從事過工業污染防治等相關環 境管理活動及通過 ISO 9002 驗證。(4)公司推行 ISO 14000 之主要動機構面計有 7項，而以「提升組織的 管理效率 」、「市埸因素」、「滿足客戶要求」三項之構成因素最為顯著。(5)推行 ISO 14000 之主要困難構 面計有 5項，但研究結果顯示困難度皆不顯著。(6)公司通過後之效益構面中以「提升組織的管理效率 」、 「有效的開拓市埸」這兩項之構成因素最為顯著。 關鍵字: 環境保護，品質保證系統，ISO 14000 。 Abstract The objective of this paper is to explore the impact of implementation of ISO 14000 in manufacturing industry. The foundings are as follows: (1) A lot of representatives are the top level of factory managers. (2) The major personels of implemntation are located in industry safety department or other departments. (3) More than 40% of investigated factories had the experience in implementation of environment prevention and had obntained ISO 9000 cetification. (4) Seven major constructs of motivation are concluded and three of them showed significant difference. (5) Five constructs of implemtation difficulty wer found. None of them showed the significant difference. (6) In the benefit constructs, improving the management performance of organization and open markets efficiently showed the significant difference. Some suggestions are also included in this study. Keywords: environment protection, quality assurance, ISO 14000. 一、緒 論 1.1 背景 環境問題在經歷１９８０年代到１９９０年代之後，不再是地方性問題，已成為無國界之全球性問 題。因此各國政府為維護當地的環境，逐漸提高環保法規標準，總計目前１８０種國際環保公約中，已 有２０種貿易報復條款，簽署國際