现代护士心理应激与对策初探 护理专业毕业论文.doc

XX大学 毕 业 论 文 论文题目：现代护士心理应激与对策初探 专 业： 护理学 姓 名： 学 号： 教 学 点： 联系方式： 现代护士心理应激与对策初探 摘要 目的 护理人员心理应激状况和防御方式的特点方法 采用作为研究对象，例，结果 3%受访者对工作现状不满意，76%受访者感觉工作压力%的受访者遭遇职业伤害存在心理79.3%，44%的受试者曾遭遇医疗纠纷结论 护理人员心理应激状况，提高护士业务水平及其心理应激能力,加强与患者及家属的沟通,改善护患关系,是减少护患纠纷的有效对策。 关键词：护患纠纷?护士心理应激?应变对策?Psychological Stress of Modern nurses and Counter measures Abstract: Objective To explore the psychological stress in nurses and the characteristics of the defensive mode. Methods Using Random questionnaire, select 150 nurses in NO.1 Peoples Hospital of Xuzhou as the research object, the questionnaire includes nurse job satisfaction, whether existing practice injuries, physical and mental health status, and the existence of psychological distress, medical disputes situation. Results 38% of respondents were not satisfied with the status of work. 76% of respondents felt the work pressure is very large. 74.6% of the respondents has suffered occupational injuries. There is a psychological distress accounted for 79.3% of the respondents. 44 % of subjects has suffered medical disputes. Conclusion Psychological stress in nurses can not be ignored. To improve the quality of nurses, business level and the ability to cope psychological stress is very important. Using a variety of modern ways to enhance communication with patients and their families to improve the nurse-patient relationship, is the effective countermeasures. to reduce and mitigate the nurse psychological stress. Key words: Nursing disputes, nurses psychological stress,contingency measures 现代社会发展日新月异，医学模式的，医疗服务行业面临着的压力，医护人员来自患方、医院、社会各种各样的压力[]。护士，医学科学发展和医疗体制改革的深入，社会对护士工作的要求越来越高，护士承受的压力也随之增，成为一种职业性危险[]。近年来优质护理工程：创建优质护理示范病房，强化基础质量，提升整体护理质量水平，达到患者满意、医院满意、社会满意。了解护士面临着压力，对护理人员的心理有多大的影响，管理工作者能够做些什么工作，具有重要的意义。护理人员心理应激状况和防御方式的特点进行，为护理人有针对性地、有效地应对应激，增进心身健康和工作质量提供参考。 1资料 1.1一般资料级医院人民医院护士。年龄30岁5人，占38%；31—40岁（含40岁）人，占20.7%；4一