HR BPO market report 人力资源外包市场报告.pptVIP

HR BPO Market Report 人力资源外包市场报告 Executive summary Overview of the HR Market HR BPO is the fastest growing BPO segment with particularly rapid growth in offshore capabilities expected Companies are slowing accepting HR outsourcing, but the lack of proven success stories is the biggest inhibitor Payroll is the most commonly outsourced process, but demand for End-to-End service offerings is increasing Key HR BPO Players Players are categorised into 5 segments: Pure plays, IT outsourcers, Consultants, Process specialists and Other (BSP’s, Off-shore providers) Smaller players are increasing the scope of their HR offerings or building expertise in HR Software Larger players are developing end-to-end offerings and forming alliances with pure plays for expertise Most players are developing an offshore capability for a strategic advantage Implications for CGEY A comprehensive delivery of HR BPO services will require Customer Breadth, HR Best Practise and expertise in Transaction Processing and HR Technology Leading players are building these competencies either through alliances or acquisitions CGEY is presented with three scenarios for market entry: A high cost strategy of acquisition, making an immediate and powerful impact on the HR BPO landscape A medium risk strategy of building HR expertise in partnership through selling the shared centre concept Low risk alliances with other players in the market Players are using offshore centres for strategic advantage and CGEY should ensure that they are leading the trend rather than lagging behind Overview of the HR BPO Market BPO is an emerging market, with a comprehensive breadth of offerings, that is forecast to take off and be worth $135bn by 2007 HR is the fastest growing BPO segment, worth 25% of the global BPO market, despite a markdown on previous forecasts Despite the benefits, a lack of success stories in the market has meant companies adopting a cautious approach Already, a number of major HR BPO contracts have been s