toyta案例分析.docVIP

Reference: CASE--- Toyota vehicle recalls From Wikipedia, the free encyclopedia Three separate but related recalls of automobiles by Toyota Motor Corporation occurred at the end of 2009 and start of 2010. Toyota initiated the recalls, the first two with the assistance of the U.S. National Highway Traffic Safety Administration (NHTSA), after reports that several vehicles experienced unintended acceleration. The first recall, on November 2, 2009, was to correct a possible incursion of an incorrect or out-of-place front drivers side floor mat into the foot pedal well, which can cause pedal entrapment. The second recall, on January 21, 2010, was begun after some crashes were shown not to have been caused by floor mat incursion. This latter defect was identified as a possible mechanical sticking of the accelerator pedal causing unintended acceleration, referred to as Sticking Accelerator Pedal by Toyota. The original action was initiated by Toyota in their Defect Information Report, dated October 5, 2009, amended January 27, 2010. Following the floor mat and accelerator pedal recalls, Toyota also issued a separate recall for hybrid anti-lock brake software in February 2010. PERSONAL VIEW: Reasons of Toyota vehicle recalls: 1. The technique is incomplete. REFERENCE: Toyota Recall: Four Different Causes. So which is it? By E. Sizemore / February 3, 2010 Toward the end of last summer (September 30, 2009) we reported that Toyota was recalling 3.8 million cars and trucks made between 2005 and 2010. At the time, the company claimed this was merely a problem with “accessory all-weather floor mats” sold in some models. In other words, it had nothing to do with the vehicle itself. The remedy was simply to remove the driver-side floor mat. Shortly after, in late November, we reported on another Toyota announcement that they would “fix” the problem by installing shorter accelerators in the recalled Toyota and Lexus vehicles. So it wasn’t a poorly designed floor mat, but a gas peda