10 Mock Exam Mark Scheme (SL)：10模拟考试标记方案（SL）.docxVIP

BUSINESS AND MANAGEMENT – PAPER 1 CASE STUDY PACKSTANDARD LEVEL MOCK EXAM – MARK SCHEMEPAPER 1CASE STUDY: ROYAL DANISH BEARINGS (RDB)For use in May and November 2013TEACHERS’ NOTESThese are suggested answers onlyTeachers should use their professional judgment in awarding answers that may not be included in this mark schemeSECTION A1.(a)Define the following terms:(i)workforce planning (line 99).[2 marks]Workforce planning is the continual human resource planning process of aligning the needs and priorities of an organization with those of its workforce. It involves an examination of the current size and skills of the workforce with the organization’s future human resource needs. For RDB, this helps to ensure they get the right number of workers with the right skills and experiences at the right timeAward [1 mark] for a basic definition that conveys partial knowledge and understanding of workforce planning.Award [2 marks] for a full, clear definition that conveys knowledge and understanding similar to the answer above.For only a relevant example or application to the RDB case study award [1 mark].(ii)retrenchment (line 133).[2 marks]Also known as redundancy, retrenchment occurs when workers are legally dismissed because their job no longer exists, perhaps because of a restructuring of a company’s workforce to suit its revised operational objectives. Retrenchment would be inevitable if Anna Holstein sells the two RDB megafactories in northern Germany and Sweden.Award [1 mark] for a basic definition that conveys partial knowledge and understanding of retrenchment.Award [2 marks] for a full, clear definition that conveys knowledge and understanding similar to the answer above.For only a relevant example or application to the case study award [1 mark].(b)With reference to RDB, distinguish between operational objectives (line 152) and strategic objectives.[4 marks]An operational objective (or tactical objective) is a short-term goal that is in line with the organization