管理学原理--第四讲的：组织行为.ppt

第四讲：组织行为;个体行为;一个企业完成任务的基本行为方式包括哪些？ ;三种完成任务的行为方式存在哪些差异？;第十四章：个体行为 Individual Behavior;Learning Objectives;Learning Objectives;Learning Objectives (cont.);Why Look At Individual Behavior?;The Organization as an Iceberg;Why Look At Individual Behavior (cont.);;;Attitudes (cont.);Attitudes (cont.);present employee with questions that elicit how they feel about their jobs, work groups, supervisors, or the organization attitude score is the sum of responses to individual items;Sample Attitude Survey;Implications for managers;态度的概念;与工作相关的态度;对管理者的意义;Personality Personality is defined as a combination of psychological traits that classifies a person.(个性是个体的心理特质的综合) Predicting behavior from personality traits(根据个性特质预测行为);Personality;Predicting Behavior from Personality Traits (cont.) Self-Esteem - degree of liking for oneself related to expectations for success high self-esteem individuals will take risks in job selection more satisfied with their jobs low self-esteem individuals susceptible to social influence Self-Monitoring - ability to adjust one’s behavior to situational factors high self-monitors can present striking contradictions between their public persona and their private selves;君王论;;;;Predicting Behavior from Personality Traits (cont.) Risk-Taking - affects time required to make a decision how much information is required before making a choice Personality Types in Different Cultures a country’s culture can influence dominant personality characteristics of its people e.g., national cultures differ in the strength of locus of control;Myers-Briggs Type Indicator (MBTI);Personality (cont.);Emotional Intelligence (EI) self-awareness - aware of what you’re feeling self-management - ability to manage one’s emotions self-motivation - persistence in the face of setbacks empathy - ability to sense how others are feeling social skills - ability to handle the emotions of others;Implications for managers The major value of a manager understanding personality differences pro