如何优化旅游服务人员的职业环境（How to optimize the tourism service personnel occupation environment）.docVIP

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如何优化旅游服务人员的职业环境（How to optimize the tourism service personnel occupation environment）.doc

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如何优化旅游服务人员的职业环境（How to optimize the tourism service personnel occupation environment）

如何优化旅游服务人员的职业环境（How to optimize the tourism service personnel occupation environment） How to optimize the professional environment of travel service personnel? How to optimize the professional environment of travel service personnel 2009-02-03 21:57:24 Abstract: at present, there are many problems in the living environment of tour guides in China, which lead to low quality of tour guides, serious loss of personnel and serious service quality of tour guides. The author thinks that the living environment of the tour guide should be optimized in many aspects, such as tourism administration department, travel agency, tour guide company, society, tourist guide and so on. Key words: guide; living environment; salary; career At present, Chinas tourism industry is growing stronger, and its status in the national economy has gradually improved. As the soul of tourism, tour guides play an important role in the development of tourism. However, with the increasingly fierce competition in the tourism market, the professional environment of the service personnel has also become worse and worse. In this regard, if tourism departments and related personnel do not attach great importance to, and take effective measures will inevitably affect and hinder Chinas tourism industry, especially the future development of the tourism industry. Tourist guide, living environment, present situation The salary system is unreasonable At present, our tour guides for income: basic salary (only a few professional tour guides will have, about 300 yuan per month) + tour allowance (only part of the travel agency issued, about 15 or 30 yuan per day for each group) + + tips (only rebate overseas tour only), therefore, becomes a rebate the main source of income for most of the tour, the tour guide in some areas even as income: rebate + tip management fees - quality margin - cost or capitation fee - for communication fees, insurance, housing and other benefits are not. The rebate based salary system and th