加强临床实验室建设促进和谐医院的构建_叶辉铭.pdfVIP

7 　3 () Vol.7, No.3 2006 9 Journal of Fujian Medical Univeristy (Social Science Edition) Sept.2006 加强临床实验室建设　促进和谐医院的构建 叶辉铭,张忠英,粱贤明 (厦门大学 附属中山医院临床检验中心,福建厦门36 004) 　　:构建和谐医院既是建设社会主义和谐社会的本质要求, 也是新时期医院 存和发展的重要条件。构 建和谐医院就是要构建和谐的医患关系、和谐的医疗手段和和谐的医院文化。以人为本、人性化管理和实施医 院管理年活动是加强医院管理, 建设和谐医院的两 个主要手段。 临床实验室在和谐医院构建中发挥重要作用, 这主要通过全面的实验室质量管理和优质的人性化服务来实现。 　　:临床实验室;质量管理;和谐医院;和谐医患关系 　　:R 97.32　　　:A 　　　:009-4784(2006)03-003 -03 Enhancing the Construction of the Clinical Laboratory to Promote the Building of Harmonious Hospitals YE Hui-ming, ZHANG Zhong-ying, LIANG Xian-ming (Clin ica l L abora tory Cen tre, Z hong S han H osp i ta l, X i amen un iversi ty , X i amen 36 004, Ch ina ) Abstract :The construction of harmonious hospital is both an essential requirement of the building of a harmonious society, and a significant condition for the existence and development of hospitals in the new era.To construct a harmonious hospital involves the buildup of a har- monious relationship betw een hospital staff and patients, the introduction of harmonious med- ical treatment,and the establishment of harmonious hospital culture.People-oriented manage- ment and the arrangement of the Year of Hospital M anagement are the tw o major methods adopted contributing to strengthening the hospital smanagement, and constructing harmoni- ous hospitals.The clinical laboratory plays an important role in the process of constructing harmonious hospitals, w hich w ould be accomplished mainly by systematic monitoring of the quality of the clinical laboratory and competitive human-based services. Key words:clinical laboratory;quality management;harmonious hospital;a harmonious re- lati