绩效考核在汽车4S店中的运用.docVIP

单位代码 10 学　　号 分 类 号 C93 密 级 毕业论文 绩效考核在汽车4S店中的运用 院（系）名称 国际学院 专业名称 学生姓名 指导教师 2012年 5 月 10 日 绩效考核在汽车4S店中的运用 摘 要 随着我国经济的快速发展，居民收入水平的提高，居民和社会对汽车的需求持续增长，汽车开始走进千家万户，汽车工业也逐渐成为我国的支柱产业，为经济的迅速发展做出巨大贡献。汽车4S店以其整车销售、零配件供应、售后服务、售后服务、信息反馈“四位一体”的汽车经营方式，越来越成为汽车生产厂家的竞争焦点，在汽车4S店管理方面，特别是绩效考核提出了更高的要求。其最终作用表现在员工工作能力发展潜力的提高，实现可持续发展起着显著的支持作企业的角度提出的诸项措施。 Performance appraisal in the use of auto 4S stores Abstract With the steady and rapid development of Chinas economy, auto 4S shops for its automotive vehicle sales, spare parts, service, service, information feedback, four-in-one mode of operation, has increasingly become the focus of competition of the automobile manufacturersauto 4S shops in human resource management, performance appraisal is also put forward higher requirements. Auto 4S stores of the use of the ultimate role in the improvement of staff capability and development potential, and achieve sustainable development plays a significant supporting role in the 4S shop. In this context, this article by introducing research background and purpose of domestic and international situation, research methods and research, and collecting and collating a lot of performance appraisal in the 4S stores them relevant information. Then, combined with our classic case of performance appraisal in the auto 4S, the problems of performance appraisal in the use of the 4S shop and impact analysis. Finally, for the above issues and trends, from the perspective of the state and enterprises to make some suggestions, thus promoting China s auto 4S shops to get healthy and sustainable development. Keywords: Performance appraisal, 4S shop, HR 目 录 一、绪论…………………………………………………………………………………….…1 （一）课题背景和目的………………………………………………………………….1 （二）国内外研究状况…………………………………………………………………..1 （三）课题研究方法…………………………………………………………