生意纠纷起争执,物管协调得解决.docVIP

生意纠纷起争执,物管协调得解决 生意纠纷起争执,物管协调得解决作者：佚名 时间：2017-8-1 浏览量： 生意纠纷起争执 互让一步天地宽 案例描述: 某日,某花园管理处接到605住户电话,说有人捣乱闹事,请求帮助,该公司的负责人要求护卫员将来人强行拉出房间。 处理过程: 护卫员迅速赶到现场,经调查发现原来该住户是一家设计公司,承接了一单设计图片的业务,对方来取货时因质量问题,双方发生了争执。 护卫主管想: 保护业主的利益和安全是我们的职责,但是真的按业主的要求,采用简单粗暴的方式,将难以收场,就劝他们都安静下来,告诉来人我们的职责是维护小区内安全 静的生活和工作秩序,业务上的纠纷,希望能心平气和的交涉,不要激动,只要双方让一步,没有什么解决不了的问题。 听护卫主管这么一劝,紧张的气氛顿时缓和下来,来人抱怨地说自己投资了一百万,如因图片印错而误事,弄不好要血本无归,而605房间的员工也承认是他们的设计有点问题,可设计人员已通宵加班,做了必要地修改,希望对方再看一下是否满意和接受。 来人听说已做了修改,虽然嘴里仍在发骚,但同意再看看,不料一看之下竟非常满意。设计公司的员工又再三表示歉意,说为了今后长期合作,此次设计费愿以半价收取. 一场风波就此烟消云散,双方都一再对护卫员表示感谢。 案例点评: 大多数情况下,矛盾双方都是一时之气,而且中国素有“和气生财“的千年商训,要争执双方能冷静下来,甚至各让一步,事情一般都能解决。所以处理问题时,要多观察,多动脑,不要太冲动,太盲目,避免不愉快的事情发生。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excell