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[2017年整理]管理学原理--第四讲:激励机制
第四讲:组织行为;;授课提纲;解读“企”字;;一、关于人的基础假定;什么是钓鱼?;;什么是激励(Motivation);激励过程(The Motivation Process);需求:企业是一个“名利场”;;二、激励理论;本质理论Maslow’s Hierarchy of Needs Theory;满意理论Herzberg’s Motivation-Hygiene Theory;因素类型分析;reinforcers - consequences that, when given immediately following a behavior, affect the probability that the behavior will be repeated
managers can influence employees’ behavior by reinforcing actions deemed desirable
emphasis in on positive reinforcement, not punishment;(三)激励理论的扩展;三因素理论Three-Needs Theory - McClelland;;目标设定理论Goal-Setting Theory;目标设定理论Goal-Setting Theory;;;;
Job Design - the way tasks are combined to form complete jobs
historically, concentrated on making jobs more specialized;;Job Enrichment - vertical expansion of job
job depth - degree of control employees have over their work
empowers employees to do tasks typically performed by their managers;工作特征模型Job Characteristics Model (JCM) - conceptual framework for analyzing jobs;;feedback - degree to which carrying out the job results in receiving clear information about the effectiveness with which it has been performed
employee knows how effectively s/he is performing;Job Characteristics Model;Designing Motivating Jobs (cont.);Guidelines For Job Redesign;公平理论Equity Theory;Equity Theory;when inequities are perceived, employees act to correct the situation
distort either their own or others’ inputs or outputs
behave in a way to induce others to change their inputs or outputs
behave in a way to change their own inputs or outputs
choose a different comparison person
quit their jobs;期望理论Expectancy Theory;;Simplified Expectancy Model;Expectancy Theories of Motivation (cont.);整合的分析
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