businessletters写作指南.docVIP

(sales) Useful Key Phrases Are you having trouble ... This is why it is important to have ... At X, we have the skills and experience to ... May we stop by and offer you a FREE estimate of how much it would cost to ... If so, give us a call at X and set up an appointment with one of your friendly operators Example letter Document Makers2398 Red StreetSalem, MA 34588 March 10, 2001 Thomas R. SmithDrivers Co.3489 Greene Ave.Olympia, WA 98502 Dear Mr. Smith: Are you having trouble getting your important documents formatted correctly? If you are like most business owners, you have trouble finding the time to economically produce good-looking documents. This is why it is important to have a specialist take care of your most important documents. At Documents Makers, we have the skills and experience to come in and help you make the best possible impression. May we stop by and offer you a FREE estimate of how much it would cost to get your documents looking great? If so, give us a call at X and set up an appointment with one of your friendly operators. Sincerely, (signature here) Richard BrownPresident ********************************************************************* Making an inquiry tips We write an inquiry when we want to ask for more information concerning a product, service or other information about a product or service that interests us. These letters are often written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision. Important Language to Remember The Start: Dear Sir or Madam To Whom It May Concern - (very formal as you do not know the person to whom you are writing) Giving Reference: With reference to your advertisement (ad) in...Regarding your advertisement (ad) in ... Requesting a Catalog, Brochure, Etc.: After the reference, add a comma and continue - ... , would (Could) you p