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A.M.L. Kappers et al. (Eds.): EuroHaptics 2010, Part II, LNCS 6192, pp. 353–358, 2010. ? Springer-Verlag Berlin Heidelberg 2010 Setting the Standards for Haptic and Tactile Interactions: ISO’s Work Jan B.F. van Erp1, Ki-Uk Kyung2, Sebastian Kassner3, Jim Carter4, Stephen Brewster5, Gerhard Weber6, and Ian Andrew7 1 TNO Human Factors, Soesterberg, The Netherlands jan.vanerp@tno.nl 2 ETRI POST-PC Research Group, Daejeon, Korea kyungku@ 3 Technische Universit?t Darmstadt, Germany s.kassner@emk.tu-darmstadt.de 4 Computer Science Department, Un. of Saskatchewan, Saskatoon, Canada carter@cs.usask.ca 5 Glasgow Interactive Systems Group, Un. of Glasgow, UK stephen@dcs.gla.ac.uk 6 TU Dresden, Dept. Comp. Science, Dresden, Germany Gerhard.Weber@inf.tu-dresden.de 7 HF Engineer, United Kingdom andyand@ Abstract. Tactile and haptic interaction is becoming increasingly important and ergonomic standards can ensure that systems are designed with sufficient con- cerns for ergonomics and interoperability. ISO (through working group TC159/SC4/WG9) is working toward international standards, which are being dual-tracked as both ISO and CEN standards. This paper gives an update on the status of the work in progress and the recently published International Standard on tactile/haptic interactions. Active involvement of experts is sought for work on terms and definitions and measures to characterize devices and operator capabilities. Keywords: guidelines, haptics, human computer interaction, standards, tactile. 1 Introduction Ergonomic standards go beyond providing consistency and interoperability. They help enhance usability in a number of ways including: improving effectiveness and avoiding errors, improving performance, and enhancing the comfort and well-being of users. Ergonomic standards provide a basis for analysis, design, evaluation, procure- ment, and even for arbitrating issues of international trade. Material providing guid- ance on the design