Chbp003人力资源全英教学.pptVIP

Job Design: Back to the Future at Toyota In 2007, Toyota Motor Corporation became the world’s largest carmaker. In 2009, reported its first annual loss since 1938. Had to lay off workers first time since 1950. Failed to cut production quickly enough when the economic crisis happened in 2008. Job Design: Back to the Future at Toyota Steps taken in redesigning the jobs, including manufacturing jobs, sales, and middle-level managers. Quality control inspectors Five-person evaluation team Katsuaki Watanabe replaced by Kiichiro Toyoda Typical Questions in the Interview 1. What is the job being performed? 2. What are the major duties of your position? What exactly do you do? 3. What physical locations do you work in? 4. What are the education, experience, skill, and [where applicable] certification and licensing requirements? Typical Questions in the Interview 5. In what activities do you participate? 6. What are the job’s responsibilities and duties? 7. What are the basic accountabilities or performance standards that typify your work? 8. What are your responsibilities? What are the environmental and working conditions involved? Typical Questions in the Interview 9. What are the job’s physical demands? The emotional and mental demands? 10. What are the health and safety conditions? 11. Are you exposed to any hazards or unusual working conditions? Using Multiple Sources of Information Individual workers Groups Supervisors The observation of job analysts Job Descriptions 1. Job identification 2. Job summary 3. Responsibilities and duties 4. Authority of incumbent 5. Standards of performance 6. Working conditions 7. Job specifications 职位说明书 1. 职位标识 2. 职位概述 3. 工作职责和任务 4. 任职者的工作权限 5. 工作绩效标准 6. 工作条件 7. 任职资格说明 Job Specification职务规范 What human traits and experience are required to do this job well? Trained vs. Untrained Judgment Statistical Analysis 职务规范 职务规范是根据职务内容拟定的最低要求的任职资格，列明适合从事该项工作的人员必须具备的基本条件、个人特质、必须接受的训练等。职务规范的内容通常包括： 所需知识 技能和能力 体能条件 个性特点 教育程度 工作经验 专业资格 职务说明和职务规范的编写准