6CAR课件.pptxVIP

Corrective Action Request纠正措施要求4.124.21Introduction简介Where we are today….我们今天的位置……Objectives of Training Class培训班的目的By the end of the class you will be able to:在培训班结束时你将能够：Articulate the differences between the current and future CAR process明确当前的和未来的纠正措施申请流程之间的区别Understand how to execute the future CAR process懂得如何实施未来的纠正措施申请的流程Be prepared for the implementation of the future CAR process为未来纠正措施申请过程的实施做准备Corrective Action Request (CAR) Overview纠正措施申请概述Process Purpose流程目的Define and implement an action plan to address product non-conformities made by the supplier; communicate and track changes确定并实施一项措施计划以揭示供应商在产品的不合格； 传达并跟踪各种变更；Process Owner过程所有者Quality质量部Key Process Roles关键程序角色Key Department Participants重点部门的参与者Euro-Pro Quality EngineerEuro-Pro 质量工程师Euro-Pro Quality ClerkEuro-Pro 质量部职员Euro-Pro Quality Manager/ DirectorEuro-Pro 质量部经理/总监Supplier Quality Team供应商的质量小组Supplier Quality Team Leader供应商的质量小组总监Marketing销售部Engineering工程部Quality质量部Supplier供应商Customer Service客户服务部门CAR requests may be made by all functional departments, who send their requests to Quality纠正措施申请可以由所有职能部门提交至质量部Typical request triggers include: PSI, Quality Plan Audit, On Going Life Testing, and Field Data典型的纠正措施申请包括： 装运前的检查、质量计划的审查、连续使用寿命测试和现场数据CAR Description/ TimingCAR is the resolution and implementation of corrective actions to address issues纠正措施申请是制订和实施纠正措施以揭示问题CAR are originated as a result of product non-conformities during mass production纠正措施申请源自批量生产过程中的产品不合格Specifically, products that do not meet specifications due to a process issue after pilot require a CAR尤其是为某项纠正措施申请而进行试生产后的工艺问题而导致的产品不合规格Escalation Procedure, Actual Return Rate Analysis**升级程序，实际回报率分析Pilot试验Production生产End of Life生命期结束Golden Sample标准样品Process Control Plan过程控制计划PFMEA过程失效模式及后果分析Quality Audit Plan质量审核计划Process Capability*制程能力*PIT产品改善与测试PSI装运前的检查On-going Life Testing目前进行的产品寿命测试PRC Teardown*工艺设备拆解*CAR纠正措施申请ECR/ECN工程变更申请/工程变更通知Process Change Request工艺变更申请Supplier Quality Alert供应商质量警告Rework of Non-Conforming Product*不合格产品返工*Stop B