标准书号78-79308-07883跨文化交际课件chapter5课件教学.pptVIP

跨文化交际 责任编辑：张琛 出版日期：2011年3月 IDPN: 308-2011-06 课件章数：6 Chapter 5 Cultural Differences in Nonverbal Communication There’s language in her eyes, her cheek, her lip, Nay, her foot speaks. ---Shakespeare In human intercourse the tragedy begins not when there is misunderstanding about words, but when silence is not understood. --- Henry David Thoreau Nonverbal Communication Pre-reading We Communicate with more than the words we speak Case for practice Encounter Tips Body language Pre-reading Body language Case for practice Encounter Tips Paralanguage Pre-reading Paralanguage Case for practice Encounter Tips Object language Pre-reading Object language Case for practice Encounter Tips Environmental language Pre-reading Environmental language Case for practice Encounter Tips Nonverbal Communication Pre-reading Two business people are sitting at a negotiation table. One is from Africa and the other is from Europe. The African businessman is putting his index finger to his temple which means he is thinking how to start negotiating with his counterpart. The gesture seems to have annoyed the European businessman, who has got impatient and stands up and shouts, “Why do you say at the beginning of our negotiation that I’m crazy?” The African , himself, is confused and at a loss as to what has gone wrong. We Communicate with More than the Words We Speak Nonverbal communication refers to communication without the use of words. Case for Practice What does “the thumbs-up gesture” mean in China? What does this story suggest to you? Encounter Tips 填写表格和选票时，中国人以打钩或画圈表示同意或赞同，打叉则表示否定或不同意；而有些欧美国家则以打叉表示肯定或赞同。 欧美国家的人若不断转动手上的戒指，则表示情绪紧张或不安。 欧美国家课堂座位的安排往往采用马蹄形（半圆形）的空间安排，有利于师生之间和学生之间的交流与讨论。 中国学生往往比欧美国家的学生更容易沉默不语。例如，在教师提问题时以沉默相对，在报告做完后并不提问。这对欧美国家的人来说，是对讲话人不礼貌或不尊重的表现，甚至是一种侮辱。 Body language Pre-reading At Heathrow, one of the world’s top international airport, a Japanese asks an American passenger whether Heathrow has a luggage trolley ser