TOP40---酒店产品知识.docVIP

1. Where is the rest room? (Select the answer according to your location) 洗手间在哪里？（根据你所站的位置选择相应的回答） Location: Lobby – Hotel Gate 位置：大堂进门处 Please turn left, you can see the signage across the lobby shop. This way please, let me show you there. 您请左转，在礼品店斜对面，有指示牌，这边请（我带您去）。 Location: Front Desk, Public Area in Lobby 位置：前台，大堂公共区域 Across the lobby shop. There is a signage, let me show you the way. 在礼品店斜对面，有指示牌，这边请（我带您去）。 Location: 2nd Floor 位置：二楼 It is just facing the stairs, nearby Grand Ballroom. Let me show you there. 本层的洗手间在楼梯的正对面，龙云宴会厅旁边，我带您过去。 2. Where is the elevator? (Select the answer according to your location) 电梯在哪里？（根据你所站的位置选择相应的回答） Which floor do you want to go? 请问您要去哪层？ Location: Lobby/Front Desk 位置：大堂/前台 Please go ahead to Wyndsong Restaurant. Turn right and you can see the elevator. This way, please. Let me show you. 您请直走，向风之细语餐厅方向，右转便是电梯。这边请，我带您过去。 Location: Floor 位置：楼层 (To the direction of elevator)This way, please. （指向电梯方向）您这边请。 Location: 2nd Floor 位置：二楼 Please go straight to Fortune Chinese Restaurant. Turn right and you can see the elevator. This way, please. Let me show you. 您请直走，向富淳中餐厅方向，右转便是电梯。这边请，我带您过去。 Remarks: You can guide the guests to take VIP elevator to 1, 2, 3, 4, 9, 10 floor. （同样可以指示客人搭乘酒店贵宾电梯至1, 2, 4, 9, 10层） 3. Where can I have the breakfast? At what time? 在哪里用早餐，开餐时间是几点？ You can have your breakfast at Wyndsong Restaurant on the 1st floor, where provide Western and Asian cuisine breakfast buffet, the time is from 6:00am to 10:00am (6:00am to 10:30am on Saturday and Sunday). Please show your room card for breakfast. This way, please. 您用早餐的地点是在一楼的风之细语咖啡厅，提供各色中西式及亚洲式自助早餐，时间是从06：00至10：00。（周六-周日6：00-10：30）用餐时只需出示您的房卡。您这边请。 4. What is the name and where is the location of your hotel? 酒店的具体名称和地理位置？ Hotel name is Crowne Plaza Tianjin Binhai and located at No. 55 Zhongxin Avenue, Airport Economic Area, DongLi District, Tianjin. You can get the address card from Concierge 酒店名为“天津滨海圣光皇冠假日酒店”，坐落于天津空港经济区中心大