高级商务英语.docVIP

高级商务英语 Unit 1a Describing work roles: Speaking: Manager: The manager is responsible for the main activities of the company, such as manufacturing and sales. He is the decision-maker. And it is his duty to handle difficult situations at work. What’s more, he needs to sign contracts, monitor expenses claims (核实报销单)and as well as dealing with complaints. Line Manager in Production Department: He is engaged in planning and organizing operations (计划和组织生产). It is his duty to schedule (plan) projects and deal with plant maintenance (设备保养运行). He is responsible to coordinate(协调) manufacturing activities to ensure production and quality of products meet specifications [说明书（上的要求）]. And he needs to observe workers to ensure compliance with ( 遵守，服从) standards. Homework: Sales Department? Secretary? Job Description ( 岗位说明书，职责描述) 岗位说明书是把工作分析的结果做综合性的整理，以界定特定工作的内容。它是传统人力资源管理制度的一个重要组成部分。内容主要包括工作名称、工作地点、工作概述、工作职责，所用工具与设备。 Job descriptions are lists of the general tasks, or functions, and responsibilities of a position. Typically, they also include to whom the position reports, specifications such as the qualifications needed by the person in the job, salary range for the position, etc. Reading 1 How does the WorkSet system use color to clarify workroles? WorkSet allows companies to clarify work roles by classifying different aspects of the job according to color. Companies can use color to specify the exact level of responsibility to be given to a number of key tasks. These specifications can be changed as the job changes. Employees can use the same system to give feedback on the job from their point of view, ensuring job descriptions remain relevant. Reading 1 the difference between the manager’s brief and what the employee actually does. According to the manager’s brief, about half of the employee’s time should be spent taking personal responsibility for meeting objectives (yellow work). However, he employee feels that this is not the case. Blue work (work carried out in a pre