杭州地区劳动密集型企业员工工作满意与工作绩效相关研究毕业论文.docVIP

毕业论文 （20_ _届） 杭州地区劳动密集型企业员工工作满意与工作绩效的相关研究 摘 要 有关工作满意度和工作绩效的问题,长期以来一直是学术界和企业管理者关注的焦点。相关研究显示：员工满意度影响的关键因素有效的绩效评估工具1）杭州劳动密集型企业员工满意度整体处于中等水平（3.4865±0.45681），其中外部满意度（3.3313±0.61273）低于内部满意度（3.5900±0.48875）；（2）杭州劳动密集型企业员工工作绩效的总均值为3.5200±1.10536，处于中等水平；（3）工作绩效与员工满意度呈正相关(p0.001)，说明工作满意度越高，工作绩效越高。本研究认为劳动密集型企业具有其特殊性，针对目前企业员工工作满意度低，工作绩效不高的现状，企业应不断完善岗位轮换制度；定期开展职工代表大会；与员工签订长期劳动合同；完善员工培训机制；采用公平晋升、公开竞争的方式；运用反馈机制，及时更新员工信息；开展员工与员工间、员工与上级间的交流会；及时公布新政策的实施情况，重点说明新政策将带给员工的利益等，只有这样，企业才能获得长足的发展。 关键词： Abstract The issue of job satisfaction and job performance is the focus that the academia and business managers pay attention for a long time.Employee Satisfaction is the key factor affecting work performance and effective tool for evaluation of performance. This research uses the Minnesota Job Satisfaction Scale(Short-Form) and the survey of job performance,has done a measuring on job satisfaction and job performance of employees who from the labor-intensive enterprises in Hangzhou ,aimed at improving job satisfaction and job performance of employees who from the labor-intensive enterprises in Hangzhou and providing some reference for retaining staff. This research has shown that: (1)Employees from labor-intensive enterprises in Hangzhou at the intermediate level (3.4865 ± 0.45681) of job satisfaction, and extrinsic satisfaction (3.3313±0.61273) is lower than intrinsic satisfaction (3.5900±0.48875); （2）mployees from labor-intensive enterprises in Hangzhou at the intermediate level (3.5200 ± 1.10536) of job performance; (3) job performance and satisfaction are correlated (p 0.001), resulted that the higher job satisfaction, the higher job performance . This study suggests that,labor-intensive enterprise has its particularity, for the current employees with low job satisfaction and low job performance , enterprise should continuously improve the job rotation system; regularly convene Workers Congress; sign a long-term labor contracts with employees; improve training mechanisms for staff; use