strategic knowledge management technology（PDF 307页）.pdf

Strategic Knowledge Management Technology Petter Gottschalk IDEA GROUP PUBLISHINGHershey ? London ? Melbourne ? Singapore
 

    ! Petter Gottschalk Norwegian School of Management, NorwayAcquisitions Editor: Mehdi Khosrow-Pour Senior Managing Editor: Jan Travers Managing Editor: Amanda Appicello Development Editor: Michele Rossi Copy Editor: Ingrid Widitz Typesetter: Jennifer Wetzel Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Idea Group Publishing (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: cust@ Web site: and in the United Kingdom by Idea Group Publishing (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: Copyright ? 2005 by Idea Group Inc. All rights reserved. No part of this book may be repro- duced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Library of Congress Cataloging-in-Publication Data Gottschalk, Petter, 1950- Strategic knowledge management technology / Petter Gottschalk. p. cm. Includes bibliographical references (p. ) and index. ISBN 1-59140-336-7 (hardcover) -- ISBN 1-59140-337-5 (pbk.) -- ISBN 1-59140-338-3 (ebook) 1. Knowledge management. 2. Information technology--Management. I. Title. 2005 658.4038--dc22 2004003745