英文【麦肯锡】工作的未来是代理型AI.docxVIP

June2025

Mcsey

company

PeopleOrganizationalPerformancePractice

Thefutureofworkisagentic

Thedigitalworkforceishappening.Here’swhatitmaylooklikewhenhumansareworkingsidebysidewithAIagents—andhowtopreparenowforthissurprisingly

near-termeventuality.

Thinkaboutyourorgchart.Nowimagineitfeaturesbothyourcurrentcolleagues—humans,ifyou’relikemostofus—andAIagents.That’snotsciencefiction;it’shappening—andit’s

happeningrelativelyquickly,accordingtoMcKinseySeniorPartnerJorgeAmar.InthisepisodeofMcKinseyTalksTalent,JorgejoinsMcKinseytalentleadersBrookeWeddleandBryan

HancockandGlobalEditorialDirectorLuciaRahillytotalkaboutwhattheseAIagentsare,howthey’rebeingused,andhowleaderscanpreparenowfortheworkforceofthenot-too-distantfuture.

Thefollowingtranscripthasbeeneditedforclarityandlength.

FromgenerativetoagenticAI

LuciaRahilly:Jorge,welcometoMcKinseyTalksTalent.

JorgeAmar:Thankyouverymuch.Excitedtobehere.

LuciaRahilly:Jorge,therewasagreatlittlepieceinTheWallStreetJournalcalled“Everyone’stalkingaboutAIagents.Barelyanyoneknowswhattheyare.”WhatexactlydowemeanwhenwetalkaboutagenticAI?

JorgeAmar:I’llstartwhereIthinkmostpeoplestillare,whichisgenerativeAI.GenAIismostlyareactivetypeofAIfocusedongeneratingcreativecontent,triggeredbyapromptoran

instructionfromanindividual.

NowifwecontinuetheevolutionofAIintoagentic,westarttocometoaverydifferentreality.Thefirstdifferenceiswe’retalkingaboutAIthatisnotonlygeneratingcontent.Itisexecutingonatask,onamandate,onaparticularinstruction.AnAIagentisperceivingrealitybasedonitstraining.Itthendecides,appliesjudgment,andexecutessomething.Andthatexecution

thenreinforcesitslearning.Itlearnsifwhattheagentdidwasgoodorbadandthenfeedsthatbackin.

Sowe’regettin