会计数据分析 TestBank Richardson1e_Chapter07_TB.docx

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DataAnalyticsforAccounting,1e(Richardson)

Chapter7GeneratingKeyPerformanceIndicators

1)Dataanalyticsistheprocessofmeasuringpastperformancewhilecomparingittotargetedgoalstobetterevaluateacompany’sprogress.

2)Performancemetricscanbeusedtodeterminecompetence.

3)Dataanalyticshasthepotentialtotransformthemannerinwhichcompaniesruntheirbusinessestobetterdeterminethegapsinactualcompanyperformance.

4)Datavisualizationisthemosteffectivewaytocommunicatetheresultofanydataanalysis.

5)AdigitaldashboardallowsforcommunicatingaselectionofKPIs.

6)CreatingabalancedscorecardoranytypeofdigitaldashboardtopresentKPIsfordecision-makingfollowstheIMPACTmodel.

7)Thebalancedscorecardisbasedaroundacompanysprofitandlossstatement.

8)Thevalueofadigitaldashboardismaximizedwhenthemetricsprovidedareusedtoimpactdecision-makingandaction.

9)Thebalancedscorecardhelpscompaniesturntheirstrategicgoalsintoactionbyidentifyingthemostimportantmetricstomeasure.

10)Thebalancedscorecardiscomprisedoffourcomponents:financial,customer,internalprocessandorganizationalvalidity.

11)FinancialperformanceKPIsincludenetprofit,netprofitmargin,andgrossprofitmargin.

12)CustomerKPIsincludepriceearningsratio,netpromoterscore,andcustomerretentionscore.

13)OperationalKPIsincludesixsigmalevelandfirstcontactresolution.

14)EmployeePerformanceKPIsincludestaffadvocacyscoreandoverallequipmenteffectiveness.

15)EnvironmentalandsocialsustainabilityKPIsincludeenergyconsumptionandcarbonfootprint.

16)Abalancedscorecardincludesawell-definedmission,visionandsetofvalueswhichareintegralincreatingandmaintainingasuccessfulculture.

17)A

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