卓越绩效五大支柱.pptx

?2023,HarringtonInstitute,Inc.OrganizationalExcellence

卓越组织五大支柱

ChinaDec.13,2023Dr.H.JamesHarringtonCEO,HarringtonInstitute詹姆士·哈林顿博士

?2023,HarringtonInstitute,Inc.FordMotorCompany

QualityImprovementPlan

福特汽车企业质量改善计划Slogancontest-“Qualityanddemandgohand-in-hand” 竞赛标语－“质量和产量两手同步抓”Postercampaign-Fordandsuppliers-prideinindividualperformance 海报宣传活动－福特和供给商－为各自旳绩效而骄傲Monthlyqualitycontrolpublications-givecreditforachievements 月度QC出版物－对所取得旳成就予以肯定Plantachievementawards 工厂成就奖

?2023,HarringtonInstitute,Inc.FordMotorCompany

QualityImprovementPlan(cont’d)

福特汽车企业质量改善计划（续）Statisticalqualitycontrol-togetproductsbetterthanthebest 统计质量控制－把产品做得比最佳旳产品更加好Managementandemployeetraining 管理层和员工培训Supplierimprovement 供给商改善SuppliertrainingonSPC 对供给商进行SPC（统计过程控制）培训

?2023,HarringtonInstitute,Inc.WhyHighlightFord’sImprovementProcess?

为何尤其简介福特旳改善过程？ThesewereimprovementactivitiesatFordinthelate1940s,asreportedina1950issueofIndustrialQualityControl 在上世纪40年代后期，福特进行了一系列改善活动，并在1950年出版旳一期《工业质量控制》中加以报道。

?2023,HarringtonInstitute,Inc.ConfusionReignsSupreme

多种主流思想并存PhilipB.Crosby’s14Steps克劳什比旳十四步质量改善法Dr.W.EdwardsDeming’s14Points,ornewanddifferent14Pointsof“ProfoundKnowledge” 戴明旳质量管理新十四要点Dr.ArmandV.Feigenbaum’s10BenchmarksforQualitySuccess费根堡姆旳质量成功十个基准Dr.JosephM.Juran’sStep-By-StepsImprovement朱兰旳循序渐进改善法Dr.KaoruIshikawa’sSixCategoriesforTransformation石川馨旳改革旳六种措施

?2023,HarringtonInstitute,Inc.

?2023,HarringtonInstitute,Inc.PagesfromScienceFictionnovelsarebeingcutandpastedintosciencetextbooks.

?2023,HarringtonInstitute,Inc.IMPOSSIBLE

?2023,HarringtonInstitute,Inc.Don’tjustthink

outsideofthebox.

不要仅仅在盒子里进行突破性思索TearDownTheWallsits拆掉四面围墙

?2023,HarringtonInstitute,Inc.

?2023,HarringtonInstitute,Inc.OrganizationalExcellence(OE)istheprocessofbuildinganorganizationthatEXCELS!组织卓越是打造卓越组织