玩转酒店英语智慧树知到答案章节测试2023年黑龙江农业工程职业学院(南岗校区).docxVIP

项目一测试

Service?procedure?for?a?reservationist.（??）。?

A:Search?for?rooms?available?on?computer.

B:Confirm?the?reservation

C:Ask?the?guests?for?reservation?information.

D:Greet?the?guests.

E:Form?reservation?record

F:Get?the?further?information?from?the?guests:?Name,?phone?number

G:Express?your?wishes.

答案:ABCDEFG

How?to?ask?the?room?types?（?）

A:What?sort?of?room?would?you?like?

B:What?kind?of?room?would?you?like?

C:What?it?the?room?rate?

答案:AB

Which?sentence?is?unfriendly?or?impolite?（?）

A:It?is?my?pleasure.

B:What’s?your?name?

C:You?can?read?it?yourself.

答案:BC

Check-in?procedures（??）

A:Ask?the?guest?whether?he?or?she?has?made?a?reservation?with?the?hotel.

B:Ask?the?guest?how?they?will?pay.

C:Find?the?reservation?on?the?computer?for?confirmation.

D:Express?best?wishes.

E:Ask?the?guest?to?show?his?identification?and?to?fill?out?the?registration?form.

F:Give?the?guest?the?room?key.

G:Greet?the?guests.

答案:ABCDEFG

When?guests?arrive?at?the?reception?desk,?the?receptionists?should?greet?them?politely?and?without?any?delay.Which?sentence?is?not?suitable?for?welcoming?guests?（??）

A:Hello,Mr.?Miller.?Back?again?

B:Could?I?have?your?name,please?

C:How?old?are?you?

D:Hello,?sir.?What?do?you?want?

答案:ABCD

Whatistripleroom?()

A:Roomforafamilywithchildrenwithfourormorebeds

B:Roomforthreepeoplewithadoublebedandasinglebedorthreesinglebeds

C:Roomfortwopeoplewithadoublebed

答案:B

Mr.?Brownwantstoreserve(?)forhiswifeandtwodaughters.

A:Asuite

B:Afamilyroom

C:Twinroom

答案:B

Whatkindofroomwouldyoulike?()

A:Haveaniceday.

B:I’dlikeadoubleroom

C:Ilikeredbest

答案:B

Whatissuite?()

A:Roomforonepersonwithasinglebed.

B:Asmallsuitewithasittingroom

C:Asetoftwoormoreroomsincludingatleastonebedroomandasittingroom.

答案:C

Whatispresidentialsuite?()

A:Asuitethathas2or3roomswithonelivingroom,onebedroom?

B:Asuitethathasmorethan5roomswithluxuriousfittingsanddecorations

C:Twoormorehote