基于HFMEA在感染性疾病科发热门诊的风险防控 .pdfVIP

基于HFMEA在感染性疾病科发热门诊的

风险防控

【摘要】目的：探讨基于HFMEA在感染性疾病科发热门诊风险防控中的应用

效果。方法：科室成立HFMEA团队，以“发热门诊风险防控”为活动主题，运用

质量管理工具对发热门诊风险防控的失效原因进行调查分析，计算风险指数，制

定失效模式调查评价表，拟定改进计划，实施并评估效果。结果：开展HFMEA活

动后，我科发热门诊潜在失效原因均得到改善，科室、医院的影响力均有所提升。

结论：应用HFMEA质量管理工具能发现能够避免和减少发热门诊风险防控中的潜

在失效模式，形成过程控制计划，从而预防失效模式的产生，规范接诊流程，减

少院内感染，提高感控意识，优化医院管理，保障患者安全，科室、医院的影响

力均有所提升。

【关键词】HFMEA；感染性疾病科发热门诊；风险防控

BasedonHFMEAinthefeverclinicoftheInfectiousDiseases

Departmentriskpreventionandcontrol

ZhouLingHuHaiyanLiuShuincludingLiShanshanYangYingGao

Min

InfectionDepartmentofYunnanSouthYunnanCentralHospital(The

FirstPeoplesHospitalofHonghePrefecture)661199

[Abstract]Objective:ToexploretheapplicationeffectofHFMEA

inriskpreventionandcontrolinfeverclinicofinfectiousdiseases.

Methods:ThedepartmentsetupanHFMEAteam,withriskprevention

andcontroloffeverclinicastheactivitytheme,andusedquality

managementtoolstoinvestigateandanalyzethefailurecausesofthe

riskpreventionandcontroloffeverclinic,calculatetheriskindex,

formulatethefailuremodesurveyandevaluationform,formulatethe

improvementplan,implementandevaluatetheeffect.Results:After

theHFMEAactivity,thepotentialfailurecausesofthefeverclinic

inourdepartmentwereallimproved,andtheinfluenceofthe

departmentandthehospitalwereallincreased.Conclusion:HFMEA

qualitymanagementtoolscanfindcanavoidandreducethepotential

failureoffeveroutpatientriskpreventionandcontrolmode,form

processcontrolplan,topreventfailuremode,standardizereception

process,reducenosocomialinfection,improvethecontrol

consciousness,optimizethehospitalmanagement,ensurethesafetyof

patients,theinfluenceofdepartment,hospitalareimproved.[Key

words]HFMEA;feverclinicoftheDepartmentofInfectiousDiseases;

riskpreventionandcontrol

失效模式与