Uni民航服务英语.pptVIP

Lesson 4 Changing the Reservation Dialogue: Changing the Reservation A: Which flight would you like to ? B: Flight CA930 __ at 3 in the afternoon on the11th. A: .I’ll check… Yes, you may have a on Flight CA930. change to departing Just a moment seat Dialogue: Practice: 1. Complete the following dialogues. Lesson 4 Changing the Reservation Dialogue 1 A:______________________（中国国际航空公司，愿为您服务。） B: I want to book two tickets to Xian. A: __________________________（稍等一会， 我给您查一下。） ———————————（您什么时候出发？） Air China. May i help you Just a moment, let me check When will you depart? Practice: Lesson 4 Changing the Reservation B: Id like to take a flight tomorrow morning. A: Will a flight at 10:15 be all right? B: That will be fine. A: __________________________?（头等舱还是经济舱）？ B: Economy class, please. First class or economy class Practice: Lesson 4 Changing the Reservation Dialogue 1 A: Hello, this is China Eastern Airlines Booking Office._______________（能为 您做点什么？） B: Yes, I want to book______________（一张往返票。） A:______________________________________ __________ May i help you? Would you tell me when will you depart and return ？（能告诉我您出发和返回的时间吗？） a return ticket Practice: Lesson 4 Changing the Reservation B: I will go on Feb.18 and return on Feb.24. A: __________________________________（您想订哪个座位等级的机票？） B: Economy class. A: Whats your name and telephone number? B: _____________________________________（李华，电话号码） Which class would you want to book? Li Hua, my telephone number isscheduled departure time scheduled arrival time Lesson 1 Telephone Call for Information Words Study: 原定出发时间 原定抵达时间 Lesson 1 Telephone Call for Information due to: due to air traffic control. due to the late arrival of joining passengers. 由于空中管制 由于等待旅客登机 We are sorry to inform you that the flight has been delayed, due to the bed weather condition. 由于天气原因 City Where Visa Is Issued 在哪个城市得到签证 D