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Chapter 8 Reward System Organizational rewards intrinsic and extrinsic rewards Job Satisfaction Organizational morale Pay equity Define organizational rewards. Distinguish between intrinsic and extrinsic rewards. Define compensation, pay, incentives, and benefits. Explain the equity theory of motivation. Discuss internal, external, individual, and organizational equity. 1、Organizational rewards 2、Defining the System 3、Relating Rewards to Performance 4、Job Satisfaction and Rewards 1、organizational rewards Organizational rewards include all types of rewards, both intrinsic and extrinsic, that are received as a result of employment by the organization. 2、Defining the System Intrinsic rewards are rewards internal to the employee and are normally derived from involvement in certain activities or tasks. Extrinsic rewards are directly controlled and distributed by the organization and are more tangible than intrinsic rewards. 充分考虑员工的个体差异,实行差别激励的原则 不同因素对不同类型的企业的影响力排序 国外企业 国有企业 中外合资企业 成就 公平与发展 成就与认可 认可 认可 企业发展 工作吸引力 工作条件 工作激励 责任 报酬 人际关系 发展 人际关系 基本需求 责任 领导作风? 基本需求 自主 激励的目的是为了提高员工工作的积极性,那么影响工作积极性的主要因素有:工作性质、领导行为、个人发展、人际关系、报酬福利和工作环境,而且这些因素对于不同企业所产生影响的排序也不同 3、Relating Rewards to Performance Trust in management Absence of performance constraints Trained supervisors and managers Good measurement systems Ability to pay Clear distinction among cost of living, seniority ,and merit Well-communicated total pay policy Flexible reward schedule 4、Job Satisfaction and Rewards (1) Five major components of Job Satisfaction Attitude toward the work group General working conditions Attitude toward the company Monetary benefits Attitude toward management A satisfied employee is necessarily a good employee. Job quality Style and quality of management Social Relationships Working conditions Perceived long-range opportunities Perceived opportunities elsewhere Fairness of com
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