（毕业设计论文）《VS2008_C_客户管理系统》.docVIP

摘　　要 在瞬息万变的市场环境中，企业要立于不败之地。必须依托现代化的管理思想和手段，其中客户管理尤为重要。企业客户管理系统作为ERP软件中的CRM组件的一个功能模块，本系统实现了企业客户管理的信息化，可对企业所有客户的 相关信息进行有效管理，并可以通过邮件与客户进行沟通，交流。 本文详细阐述了使用C#及LINQ开发该系统的设计、分析、实施的过程。C#是微软公司发布的一种面向对象的、运行于.NET Framework之上的高级程序设计语言 是一种安全的、稳定的、简单的、优雅的，由C和C++衍生出来的面向对象的编程语言。它在继承C和C++强大功能的同时去掉了一些它们的复杂特性。LINQ是Visual Studio 2008中的领军人物。借助于LINQ技术，我们可以使用一种类似SQL的语法来查询任何形式的数据。目前为止LINQ所支持的数据源有SQL Server、XML以及内存中的数据集合。 关键词：客户关系管理；； Abstract In a rapidly changing market environment, enterprises must be invincible. Must rely on modern management ideas and tools, including customer management is particularly important. Enterprise Customer Management System as ERP software in the CRM component of a functional module, the system realized the enterprise customer management information, businesses can all customer information for effective management, and can communicate with customers via e-mail exchange. This paper describes the use of C# and LINQ development of the system design, analysis, implementation process. C# is Microsofts release of an object-oriented, running on. NET Framework on the high-level programming language, is a safe, stable, simple, elegant, from the C and C++ derived for object programming language. It inherits C and C++ power while removing the complexity of some of their characteristics. LINQ is a Visual Studio 2008 in the leader. With LINQ technology, we can use a syntax similar to SQL to query data of any kind. LINQ so far supported by the data source with SQL Server, XML, and memory data sets. This knowledge of selected topics related to knowledge and technology are Microsofts new technology in recent years, in a bid to have their own CRM software, technical innovation and apply it to real production practice, to arousing the enthusiasm of the students study and practice comprehensively improve their software development capability and overall quality. Key words: CRM; C#; LINQ 目 录 引 论 1 （一） 项目背景 1 （二） 项目技术简介 4 一、企业客户管理系统系统分析 7 （一） 需求分析 7 （二） 系统总体流程图分析 7