- 1、有哪些信誉好的足球投注网站(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
- 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 4、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 5、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 6、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 7、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
销售大厅物业管理的方案
xxx管理手册
201x-x-x
目录
职责范围
经理岗位职责·····················································································3
经理助理岗位职责···········································································3
主管岗位职责····················································································4
车场岗岗位职责···············································································4
门岗岗位职责····················································································5
保洁员岗位职责···············································································6
工作流程与人员配置情况
各部门日常工作流程···································································7
(一)客服服务标准工作流程····························································13
(二)秩序维护服务标准工作流程·······················································7
(三)卫生保洁服务标准工作流程······················································7
(四)工程部服务标准工作流程························································11
物品领用工作流程·······································································15
人员配备情况·················································································16
办法与标准
质检人员工作纪律要求······························································16
质检结果处理程序········································································16
部门人员奖惩项目········································································17
奖罚程序····························································································27
申诉途径····························································································28
附则·····································································································29
第一章职责范围
一、经理岗位职责
1、 负责物业管理部全面工作,带领部门全体人员履行物业管理部管理、指导、监督、协调、服务职能。
2、 贯彻执行关于物业管理的各项法规、政策、标准,组织落实上级主管部门下达的有关任务。
3、 负责组织年度各物业管理处《管理目标经济指标责任书》的制定。
4、 协助公司有关物业口管理方面对外签订合同的评审工作,指导各管理处、各专业部门签订专项服务合同,对外签订其他委托合同。
5、 负责按规定审批各管理处上报的维修、养护、配套工程项目及上述工程的预决算、工程造价。
6、 负责协调处理各管理处与市建委、房管局、规划国土局、工商局、物价局等政府有关部门及水、电、暖等有关单位的
文档评论(0)