Job Description- Senior Sales Manager or Sales Manager 高级销售经理职位描述.doc

Job Summary: Responsible in achieving the room and catering sales objectives of his/her markets and business segments. Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management. Supervises subordinates to ensure all daily tasks are completed in a timely fashion. Maintains and updates sales records manually and electronically as required. 岗位概述： 1. 负责实现自己的市场部分的客房和餐饮的目标。 2. 代表饭店通过客户关系管理，与本地和国际市场的客户保持密切的联 系并推销饭店。 管理下属保证所有每日工作任务按时完成。 手工或是用电脑保留和更新销售记录。 Duties Responsibilities: Constant customer contact directed towards existing customers and potential customers. Identifies and handles sales leads effectively and efficiently. Represents the hotel and participates in domestic and international sales activities. Creative contribution to product and sales development. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines. Monitors and reports on market and competition within own market segment. Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time. Active distribution of product information and creates awareness in the markets and business segments or responsibility. Participates in planning and realization of sales campaigns together with Director of Sales Marketing within defined market segments. Active participation and submission of reports at sales meetings. Assists in planning and coordinating sales activities and events. Assists in coordinating the development of all promotional material. Managers account base and maintains all customer information up to date manually and electronically. Provides ongoing advice and support to staff under his/her supervision. Undertakes tasks as and when requested to fulfill the m