商务英语阅读下册unit_5教材教学课件.ppt

* * * * * * * * * * * * * * * * * * * 2. ____________are parts of the logistics team. A. Warehouse workers B. Truck drivers and forklift operators C. Truck drivers, forklift operators and tally men D. Truck drivers, warehouse workers and forklift operators II. Choose the best answer to complete each of the sentences. 3. The chances of getting promoted in logistics are ______. A. plentiful B. rare C. small D. bad II. Choose the best answer to complete each of the sentences. 4. _____ and _____ are known as hot-spots of logistics activity in the US. A. Bellingham and Chicago B. Los Angeles and New York C. Los Angeles and Chicago D. Seattle and Washington II. Choose the best answer to complete each of the sentences. 5 .People who begin a career in logistics find that they quickly gain enough experience with _____ to develop new skills or open new opportunities. A. Foreign languages B. international business C. International transportation D. logistics II. Choose the best answer to complete each of the sentences. Reverse Logistics Fast Reading II UP PREV. NEXT At a company that does not operate reverse logistics any item that has been returned from a customer may be received into the warehouse and stored until it is examined by the quality department or scrapped, this could be hours days or months. Not only does this scenario use precious warehouse space, but it fails to address the potential benefits of repairing items for customers or refurbishing returns for potential resale. Both of these options can turn the loss due to the cost of disposal into a profit for your company as well as improving customer satisfaction. UP PREV. NEXT Helping the Customer When a customer receives an item from your company that are unhappy with and then has to return the item, their satisfaction with your company would have decreased. If your company then has a poor returns proce