BPM 4 BA’s Thor Harris MACS.pptVIP

BPM 4 BA’s Thor Harris MACS CPP Certified Process Professional CPM Certified Process Manager Six Sigma Black Belt What Does A BA Do ? BA Methodology BPM BPM Service Orientation Business Process Architecture Problems BA’s Face Inadequate Stakeholder engagement Handover BA doc’s to IT / Test / Train Missed requirements cost 10 to 200 times more to detect and implement later in a project Approx 60% of “bugs” trace back to inadequate or unclear requirements Large detailed documents difficult to verify and signoff Practical Reality Hold Workshops include Process Modelling : At all stages in the project to engage key stakeholders (that may change from phase to phase) To elicit and detail requirements To handover and communicate requirements To verify and signoff requirements Workshops: Can be difficult to get several people booked but the results are far more productive than sequential interviews Workshops are “business as usual” for BA’s Facilitation skills to conduct workshops and achieve consensus and signoff is a core BA soft skill How does a BA hold a good workshop ?......... Approach to Process Modelling Process Analysis 101 Fundamental BA Questions … Zachman Business Process MMMM’S BP Mapping - simple diagrams BP Modelling - tools repositories BP Measurement - KPI’s and metrics BP Management - Ownership/improvement BP Maturity - enterprise transformation CMMI BPM can mean anything from a simple diagram thru to change management and transformation of an entire organisation ………. Not Many People Know This ! A business process model repository / tool is an accountable IT asset Business Analysis Effort using BPM tools – is NOT an overhead – It will develop an asset that is accountable on the organisations books Using the correct BPM TOOLS and TECHNIQUES will transform the way Business Analysis is viewed and utilised in the organisation BPM Scenario: Business Intelligence Data Ware House Business Rules BPM We are always rediscove