皇冠岗位职责-高级PA主管.docVIP

JOB DESCRIPTION 岗位职责 JOB TITLE: SENIOR PA SUPERVISOR 职位 高级PA主管 AREA/DEPARTMENT: ROOMS DIVISION/HOUSEKEEPING 部门 房务部/管家部 JOB BAND: 3LEVEL 级别 三级 REPORTS TO: ASST.EXEC.HOUSEKEEPER 直接上级 行政副管家 POSITIONS SUPERVISED: PA SUPERVISOR 下级 公区主管 JOB SCOPE： 工作范围 Supervision and control of the pa operations to ensure good the product and service quality ; responsible for the department of supervision and coordination, the department to ensure that the pa has a specialized and highly efficient style; responsible for the flowers and green, and, house keeping with the work of the statistics. In the Executive Housekeeper and the Asst. Exec. Housekeeper, with the department of management responsibility for. 监督和指挥的运作，确保良好的产品和服务质量 TESTIMONIAL: I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards. 证明：本人确认已阅读了本职责描述，并同意在工作职责描述中所规定的职责。 Signature: 签名…………………………………………………………………………………… Date: 日期 ………………………………………………………………………………………… Key Responsibilities 主要职责 Directs the work assignments of the assigned area to Room Attendants and other non supervisory person personnel. 负责给主管和员工分配工作任务。 Identifies training needs and ensures departmental training plans are successfully implemented. 确认培训需求和保证部门的培训能够得到很好的贯彻执行。 Provides support to front line personnel, so they can deliver the highest level of outstanding guest service possible. 给第一线的员工以支持和鼓励，以便其能向客人提供更好的优质的服务。 Assists in personnel matters such as evaluating and counseling. 帮助员工，如员工评估和员工的生活等方面。 To ensure good interdepartmental communication, network and teamwork. 确保有个好的沟通环境和好的团队建设。 To attend daily co