itv用户侧故障处理（ITV user side fault handling）.docVIP

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itv用户侧故障处理（ITV user side fault handling）.doc

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itv用户侧故障处理（ITV user side fault handling）

itv用户侧故障处理（ITV user side fault handling） Common problems and treatment of measuring iTV terminal adjustment All the lights 1, terminal panel are not bright, according to the panel after the power button can not boot? Please check the power, power line connection is good, after the panel power switch is placed in the boot position. 2, no TV image display? Please check the video line connection, the cable is properly connected, video line plug is reliable, the correct connection please refer to terminal operation and maintenance manual. Please check whether the terminal is switched on. Please check whether the TV is switched on, and adjust it to the corresponding video mode. 3, the TV no sound? Please check the audio line is properly connected, the audio plug is reliable, the correct connection please refer to terminal operation and maintenance manual. (television and terminal to sound mode, and increase the volume 4, a channel is no sound? The reason is that the iTV platform can be stored in each channel to set the volume, the channel volume may be set to the minimum value, increase the channel volume can be used for remote terminal. 5, the remote terminal is not working properly? Please ensure that the remote control. Please replace the battery. 6, suggests that the set-top box in the service range? Has to pay or service has expired. Please contact the support staff to view the account status system. 7, after the start of the TV show to the black and white image? Reconnect or replace video cable. Use the TV remote control TV output to AUTO. Specific operation method please refer to the instruction manual of the tv. 8, boot display the progress bar, that is the dial, and for a long time? The reason is PPPoE is selected in the network settings, please click on the remote settings button in the network settings to change the DHCP way, the input password is 3008, according to the save and restart set-top box. 9, the boot progress bar to 100% after that press the menu bu