Forming, Norming, Storming, Performing （形成规范化,震荡,执行）.pdf

Forming, Storming, Norming, Performing and Adjourning Managers are people who do things right, while leaders are people who do the right thing. – Warren Bennis, Ph.D. On Becoming a Leader Glen B . Alleman Niwot, Colorado January 2004 glen.alleman@ Introduction A team has “A small number of people with complementary skills who are committed to a common purpose, performance goals , and a common approach for which they hold themselves mutually accountable.” Forming – team members are introduced Storming – the team transitions from “as is” to “to be” Norming – the team reaches consensus on the “to be” process Performing – the team has settled its relationships and expectations Adjourning – the team shares the improved processes with others Staged Development of Teams The Forming, Storming, Norming, Performing stages are seemingly obvious but are in fact difficult. Participants want to move to the Performing stage without passing through the first three stages. The Forming stage is relatively easy. The Storming stage is difficult and many times the cause of the team’s failure. Performing seems easy once the storming process is complete. Staged Development of Teams The “Real” problem is how to identify when a stage is complete: The team members agree that the stage is complete? The team coach agrees the stage is complete? The team simply moves on to the next stage? The definition of the “exit criteria” between stages needs to be worked out prior to the team’s reaching the end of the stage. This aga