国际商务礼仪 light（International business etiquette light）.docVIP

国际商务礼仪 light（International business etiquette light） This paper contributed by andystliu. PPT document may at the WAP end of the browsing experience poor. Suggest you select TXT, or download the source file to the machine view. The training content The six principles of international business etiquette business etiquette reception office dining etiquette etiquette personal occupation image One What is the etiquette The definition of etiquette is very extensive. In general, maintain friendly relationship with the people around you is. Very good, it is good manners. China a state of ceremonies. Confucius said: dont learn ritual, not to stand. Two International business success six strategies 1. respect for different cultures, not commented on. 2. understand their point of view. 3. be considerate. 4. to be flexible and patient. 5. develop good listening skills. 6. ready to cope with unusual experience. Three The basic principle of etiquette The essential guide to business etiquette: three T You Tact you Timing you Tolerance tolerance time wit Four Six principles of business etiquette 1. recognize the subjective position. 2. observe time and cherish life. 3. weight and respect for others. Discuss with more than 4. tone. 5. avoid scaring others. 6. respect the privacy of others. Five The training content The six principles of international business etiquette business etiquette reception office dining etiquette etiquette personal occupation image Six The quality of reception staff Professional appearance and courteous attitude spirit active speech and deportment Seven The service reception habit ?????? Indifference to the customer perfunctory customers like to cling to the robot commanding hospitality regulations to allow customers to run around here and there has nothing to hang up, Eight Reception etiquette Six essentials of 1. visitors: 2. kind of attitude tone: let the other feel welcome 3. and 4. to determine the name / business etiquette 5. visitor information timel