tqm全面品质管理（TQM Total Quality Management）.docVIP

tqm全面品质管理（TQM Total Quality Management） TQM total quality management Customers first, quality first, into the door of the enterprise, 99.9% of the door conspicuous, there are related words. Motorolas commitment is to achieve six star quality standards - in every one million products, substandard products should be less than three. To this end, six sigma, ten years and ten years. But more of our factories are so committed, how can we act? How do enterprises conduct quality control? How does the quality management work for the operation of the enterprise? How to improve the market competitiveness of enterprises through high-level quality management? How to control the quality more effectively? How to improve the quality consciousness of the whole staff and turn the quality into enterprises competition ability? Numerous traumatic events tell us that quality matters and is relevant to everyone. The promotion of quality consciousness is not only the introduction of ideas, but also needs to become a habit, to do high-quality things, to become a quality, standard person. Curriculum features: Easy to understand, easy to accept, strengthen consciousness, explain cases, master tools, guide action, operability. It is suggested that the senior management team and the backbone should take part in it and incorporate the concept of quality strategy into their daily activities. Curriculum objectives Deepen and stimulate quality awareness, establish the concept of quality competition, and deepen the understanding of quality Understand the importance of quality management to enterprise management, and establish the concept of quality chain Deepen the understanding of TQM and realize the organic combination of basic management and forward-looking thinking Experience the secrets of quality management, quality improvement and management innovation through practice Learn the basic management methods and master the QC business improvement tools and techniques Learning problem analysis and