质量改进常用方法之排列图（The quality improvement methods of arrangement）.docVIP

下载本文档

2
0
约1.33万字
约 12页
2017-08-15 发布于河南
举报
版权申诉

质量改进常用方法之排列图（The quality improvement methods of arrangement）.doc

1、有哪些信誉好的足球投注网站（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。。
2、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击这里二次下载。
3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。
4、该文档为VIP文档，如果想要下载，成为VIP会员后，下载免费。
5、成为VIP后，下载本文档将扣除1次下载权益。下载后，不支持退款、换文档。如有疑问请联系我们。
6、成为VIP后，您将拥有八大权益，权益包括：VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
7、VIP文档为合作方或网友上传，每下载1次，网站将根据用户上传文档的质量评分、类型等，对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档

质量改进常用方法之排列图（The quality improvement methods of arrangement）

质量改进常用方法之排列图（The quality improvement methods of arrangement） Please write in the sections below: Investigation and improvement of Shanghai purple Xuan Hotel Service Quality Chinese abstract English abstract Catalog 0. introduction 1., the characteristics and significance of hotel service quality management 1.1, the characteristics of hotel service quality management 1.2, the importance of hotel service quality management 2. Shanghai Xuan Ziyu hotel service quality management status 3. Shanghai Xuan Ziyu hotel service quality 3.1 service quality survey plan and questionnaire 3.1.1 service quality survey plan setting Make clear how the investigation was carried out...... , Design of 3.1.2 quality of service questionnaire Will you improve the questionnaire for the customer questionnaire, that is to change the tone, and asked: E1. should have the latest equipment and technology to E1. are you satisfied with the latest equipment and technology? Wait...... . 3.1.3 quality of service investigation, implementation and results Shanghai Xuan Ziyu 4. improved the quality of hotel service 4.1 findings and analysis of the causes Use the survey data above to make the layout, find the main quality problems, and then analyze the main quality problems. 4.2, improvement measures and Implementation Put forward the improvement countermeasure to the above reason, and explain how to carry out. 4.3 improve result evaluation Then do an improved survey, using the results of the survey to make the arrangement chart, and then compare with the improved layout chart to see the effect of improvement. conclusion Thank Reference Layout editing An arrangement chart is a diagram for the main reason for finding or affecting quality. It is characterized by two vertical coordinates, a horizontal axis, according to the level of sequence and a cumulative percentage line consisting of the map, also known as Pareto (ubsa Pareto Diagram). Directory 1 concepts 2 details 3 analysis steps Steps Use 4 matters n