论秘书的礼仪修养---程芳(定稿).doc

学号：08440530011 安徽冶金科技职业学院 Anhui Vocational College of Metallurgy and Technoloy 毕业设计（论文） 题目：论秘书的礼仪修养 姓 名 程芳 年 级 08文秘 系 别 经济管理系 专 业 文秘 指导老师 张骏 完成时间 2010-12-07 论文目录 摘要·····················································4 关键词···················································4 绪论·····················································6 秘书礼仪概述········································6 个人礼仪 社交礼仪 职场礼仪 秘书礼仪的重要性····································8 秘书礼仪修养的意义··································9 礼仪是秘书工作与生俱来的职能Kong Zi said: “the reason that mortal manner, etiquette.” The etiquette standard basic which associates as the human society “the game rule” is not only the entire social order and the standard “the patron god”, is also the people seeks own development, the pursue object in life only way. Only then speaks the civilization manner now in the human who the society are more, the society will be only then more harmonious. If our each people educate the sound thorough, politeness treats people, handles matters has the festival, our life will be more some joyfully, our enterprise few some worries. Pays great attention etiquettes training regarding a country, an enterprise as well as individual has certain significance. This article summarized secretary personnels etiquette training outline, proposed the etiquette trainings importance, the significance and must grasp principle, also proposed pays great attention the etiquette training the method. Is for the purpose of for being able very good to pay great attention own etiquette training by the later word Peru specialized students in the work, thus manifests own life value. Keywords: Secretary personnel, Individual etiquette, Social etiquette , Etiquette training 绪论 美国现代成人教育之父戴尔·卡耐基曾今说过，“一个人事业的成功，15%靠自身的努力，而85%取决于良好的人际关系。”而在人际交往中最关键的因素莫过于礼仪，它渗透在人际交往中的每个细节。在当今社会，可谓