06导游服务技能（Tour guide service skills）.docVIP

06导游服务技能（Tour guide service skills） 2006 jiangsu tourist guides qualification test guide service skills Fill in the blanks (0.5 points, 20 points. Please fill in the answers on the line) The guide service is produced with the occurrence of ___ tourist activity, which is maturing with the development of the tourism industry. Tour guide service throughout the whole process of tourist activities and its various aspects, and sums up roughly can be divided into interpretation services, service life, ___, __ and problem processing five categories. The tour operator must hold the ___ or ___ of the travel agency, which is the prerequisite for the legal work of the tour operator. According to the scope of work, the tour guide is divided into __, tour guides, __ and scenic tour guide. There is a tour guide, to guide their work as the main occupation, but is not an official staff of travel agency, and service for a number of travel agencies, at the same time the tour guide is called __. (station, port) from the airport to the hotel on the way, often to the tour guide is __, adjust time (inbound tourists), __, ___ and ___ several jobs, this is a guide to the important link of the image of tourists make a good first. When the tourist arrives at the hotel, the tour guide will assist the leader and the entire company to check in and check in. Guide service is a kind of knowledge-intensive service, which is to promote the cultural exchange between the world and the region through the introduction of the guide. ___ means the tendency, problem, and accident that obstruct the normal movement of tourist activities during the tour and may cause damage. In some ways, ___ is the soul of a guide service. The tour guide explains that the service can bring to the tourists the _____ and the ___, and the two kinds of enjoyment are the real purpose of the tourists activities. Rhythm is one of the requirements of a guide language, usually a guide to the ___ and ___. 13, in order to prevent leaka