公关管理度(草稿).doc

公关事务管理制度 第一章 总则 第一条 为加强公司工作的管理，促进对外工作规范化，热情礼貌、服务周到、厉行节约、对口接待严格标准统一管理，制定本制度。人员严格遵守公司相关规定，不准有任何越格行为发生。过程中有来客提出办理限制事宜，须婉言解释。通用备品：烟及配套用品、水及水具、杂志、便笺及铅笔等。特殊备品：速溶咖啡、夏季冷饮、茶品及专用茶具、水果等环境标准物品摆放整齐，且表面无灰尘；地面干净无脏物，空气流通清新；室温适度，灯光合适参观须请示批准。参观介绍以主非经总批准不准入室参观和拍照生产场所。参观进行时，原则上介绍者在先、在后。参观所到之处，作业人员须集中精力，不与参观人员交谈如有必要可礼貌示意。领导接待，由公司领导参加县相关部门的主要负责人由公司领导各类工作由首先了解来访者目的和要求，拟定接待日程及内容，报请公司领导批准后，通知对口部门承办。 对直接来访的人员，应先报做出安排后接洽，一般不准擅自接待。特殊情况应在接待后及时将来访情况、接待内容报备案。 对各类接待工作登记造册，包括来访者单位、姓名、人数、时间、内容、接待部门等。 来宾在公司内的各种活动均须接待部门派员陪同，不得使其擅自活动。重要的场所未经总经理批准不得参观。 来访者的姓名、职务、通讯地址及一些基本情况，以便加强联系。 未经许可，来宾不得在公司内摄影、摄像等。来宾如需索取有关资料，须经公司有关领导同意，不得私自赠送。以上标准只针对餐和晚餐，早餐应按以上标准的四分之一范围内控制。用餐结束后的其它招待项目经报批后的总开支应按以上级别分别控制在500元、200元之内。费的使用遵循勤俭节约，效能优先的原则，能免则免，能省则省。所有员工一律不准使用公款大吃大喝。的使用严禁超支的使用只限于招待来宾用餐、娱乐、购买礼，不得挪作他用。待费由财务室在年度预算中按照公司实际情况计算出年度总额 for examination and approval, to return part or all of the loan in advance. 5.8 contract contract specific requirements: first, the borrower and other clients; Second, loan person double charge and other parties signed a contract with the borrower and agent signature of contract; Third, customers signed loan contract, contract of natural person, must be checked and fingerprinted by himself, you may not use personal name instead be signed, shall not authorize others to sign; Four, the pledgor, mortgagor due to special reasons not to sign the contract, may authorize others to sign the contract and retained after the notary notarized power of Attorney (parties abroad, outside the territory of China sent or delivered by a power of attorney shall be certified by the notary public of the country, and certified by the Embassy or Consulate in the country). Agent required to audit mandates are clear, the content is complete (a power of Attorney sample record form five), whether the expiration date within PART_STORE_00102). Rule2 2nd set of goods was moved to the 2nd from the left the cage inside the vehicle Click on smart properties of oriented window screen to the right of [login rule] the period of vali