基于BSC和AHP的煤炭企业信息化绩效评价 .pdfVIP

学兔兔 煤 炭 工 程 2013年第l2期 doi：10．1 1799／ce201 3 12047 基于BSC和AHP的煤炭企业信息化绩效评价 谭章禄 ，张长鲁 ，刘 浩 ，方毅芳 (1．中国矿业大学(北京)管理学院，北京 100083； 2．煤炭资源与安全开采国家重点实验室，北京 100083) 摘 要：伴随物联网与信息技术的应用，煤炭企业两化融合水平不断提升，系统科学地评价 信息化绩效对其后续信息化建设有一定的指导意义。文章以平衡记分卡和层次分析法为理论基 础，结合煤炭企业信息化建设特点，从财务、客户、内部业务流程及学习与发展四个方面构建评 价指标体系并确定其权重。 关键词：煤炭企业；信息化；绩效评价；BSC；AHP 中图分类号：TD一05 文献标识码：A 文章编号：1671—0959(2013)12-0136-04 Evaluation on Informatization Performances of Coal Enterprises Based on BSC and AHP TAN Zhang—lu ，ZHANG Chang—lu ，LIU Hao ，FANG Yi—fang ， (1．School of Management，China University of Mining and Technology(Beijing)，Beijing 100083，China； 2National Key Lab of Coal Resources and Safety Mining，Beijing 100083，China) Abstract：With the application of the internet of things and the information technology，the information and industrialization integration level of the coal enterprises was continuously increased and the systematic evaluation on the information performances would have certain guidance significances to the follow—up information construction．Based on the BSC and AHP as the theoretical basis，in combination with the informatization construction features of the coal enterprises，a evaluation index system was established from the four aspects of the finance，customers，internal business procedure as well as the leaning and development．The weights were determined． Keywords：coal enterprises；informatization；performance evaluation；BSC；AHP 煤炭企业信息化是运用当前先进的信息技术、网络通讯 财、物，产、供、销”的信息化管理 l4 。 技术及物联网