服务主导逻辑的内涵与理论渊源探究.pdfVIP

Service Science and Management 服务科学和管理, 2017, 6(1), 48-61 Published Online January 2017 in Hans. /journal/ssem /10.12677/ssem.2017.61008 Research on the Connotation and Theoretical Origin of Service-Dominant Logic 1 2,3 1 Xinhua Guan , Lishan Xie , Pingfan Pi 1 School of Geography Tourism, Guangdong University of Finance Economics, Guangzhou Guangdong 2 School of Business, Sun Yat-sen University, Guangzhou Guangdong 3 Research Center for Service Business Administration, Sun Yat-sen University, Guangzhou Guangdong th nd th Received: Jan. 5 , 2017; accepted: Jan. 22 , 2017; published: Jan. 25 , 2017 Copyright © 2017 by authors and Hans Publishers Inc. This work is licensed under the Creative Commons Attribution International License (CC BY). /licenses/by/4.0/ Open Access Abstract As a kind of perspective and mindset, service-dominant logic has been developed for more than 10 years since it was proposed in 2004, and has produced abundant research results. However, little is known about its theoretical foundation, and we lack systematic understanding for the core point of service-dominant logic. Based on this research gap, this paper explores the connotation and theoretical origin of service-dominant logic, to lay the foundation of developing new theory, con- ducting new study, and to help managers change management idea, and then realize the goal of enterprises. To answer the question of “what is the service-dominant logic”, this study clarified core concepts of service-dominant logic (S-D logic), such as service, value and resource, by com-