优质护理的文明用语(国外英文资料).docVIP

优质护理的文明用语 When we meet and ask hello, please say thank you. Hello! Please! Please come in! Please sit down! Would you please go! Please rest! Please wait! Im sorry. it doesnt matter Dont mention it. Thank you very much! Dont mention it! Whats wrong with you? Dont worry, speak slowly! I wish you a speedy recovery. I can explain what you dont know. Please cooperate with me. What can I do for you? Please wait in line! Please wait a moment, Ill check it for you. Dont worry. Ill be right with you. Your comments are very good and well make a serious improvement. Thank you for your understanding and support for our work. You are welcome to check your instructions. Please give me your valuable advice. Examples of common cultural expressions and codes of conduct: (1) general purpose All personnel should be the first asking responsibility system, namely whether someone asked you, must take him (her) to a division or find someone, right until the other satisfaction, if you really cant leave, should entrust others to do good. When answering the phone, hello, this is the center of ankang city center hospital woman ke ke, excuse me you ask who? When a patient is spitting, throw the peel, should earnestly to the patient said: comrade, in order to keep the environment health, creating a clean and beautiful environment, is advantageous to the patient, hope you pay more attention in the future. When people were smoking ward: comrade, smoking ban in the hospital, because smoking not only affect your health and drug treatment, but also affect other patients, please stop smoking. If the patient immediately extinguishes the cigarette, say, thank you for your cooperation! When the patient advice, should say: you comments we sincerely accept, we will tell your opinion about gay and department, thank you for your help. We will try to improve our work. When the patient offers praise, he should say, XX, you dont have to be polite. This is our duty. When a patient presents, said: comrade, we