物业案例：真诚所致，金石为开.docVIP

物业案例：真诚所致，金石为开 物业案例：真诚所致，金石为开提要：通过此事可以看出，不管服务过程当中遇到什么棘手的问题，只要我们有着认真、负责的工作态度，始终做到”以顾客为关注焦点”，都能迎刃而解 物业案例：真诚所致，金石为开 2017年7月12日，XX豪苑管理处客户服务关系主任在装俢巡查中发现，商铺S8业主委托人z小姐在未做物业变更申请的情况下，擅自将整栋楼后门油漆成黑色的（原颜色为绿色）。 关系主任发现此情况后，立即请油漆工停下来，同时联系z小姐处理此事。开始z小姐始终坚持：”房子是自己买的，自己连想怎样装修的权利都没有吗？”关系主任耐心解释，仔细讲解《小区房屋装修管理规定》，后来z小姐态度有所缓和，以暂时无人手为由拒绝整改。关系主任将具体情况反映给史助理，建议由业主买油漆，管理处安排专人为其免费油漆。z小姐最后说：”就凭管理处工作人员这种认真、负责、真诚的工作态度，我马上安派人整改。”最后该栋后门按要求恢复原样。 通过此事可以看出，不管服务过程当中遇到什么棘手的问题，只要我们有着认真、负责的工作态度，始终做到”以顾客为关注焦点”，都能迎刃而解。 XX豪苑接待班组 20**年8月1日 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment educati