物业服务中心餐厅服务托盘操作规程.docVIP

物业服务中心餐厅服务托盘操作规程 物业服务中心餐厅服务托盘操作规程提要：根据盛装物品的形状、体积和使用的先后次序来安排，以靠近身体，轻物、低物在外，应使托盘不致因不平衡而出问题 源自物管手册 物业服务中心餐厅服务托盘操作规程 1．目的 规范餐厅服务托盘操作规程，统一服务标准。 2．范围 适用于zz城服务中心。 3．内容 3．1轻托 使用中小托盘上酒、上菜及摆台； 3．2理盘 将托盘洗净擦干，若不是防滑托盘，为防滑，在盘内垫上盘布，铺平拉直，最好使四边与盘底相齐，检查托盘是否有裂缝； 3．3装盘 根据盛装物品的形状、体积和使用的先后次序来安排，以靠近身体，轻物、低物在外，应使托盘不致因不平衡而出问题。先用的物品在上，后用的在下。无盖的菜食装盘时要放在远离身体的一边，以免送菜时落入头发等。装盘时，物品不得重叠放置。刀叉、扁平餐具和小碟等应放在盘的外侧。即使是盖着的食品，热菜也不能置于凉菜上。不能使盘内物品有一部分突出在盘外。 3．4托盘 从放盘的桌或架子上将托盘移出15厘米，左手弯曲、掌心向上、五指分开，用手指和掌底托住盘底中部（掌心不与盘底接触）。托盘平托于胸前，略低于胸部。不得用拇指从上方按住盘边，四只手指托住盘底。这样不符合规定，也不礼貌。行走时，要头正、肩平、上身挺直，目视前方，脚步轻快，从容自如。行走时盘的摆动以盘内酒水不外溢为准。 3．5重托 用于大型宴会托运菜点及酒水、盆碟等。理盘与装盘方法与轻托相同。重托的操作方法为：将盘拉出台边15厘米，膝略屈，左用五指分开，用全掌托住盘底，掌握好重心后，用右手协助将盘托住，用腿及背肌使身体站直，盘即托起，举至与肩平，用左前臂紧靠身体，稳住臂肘。同时向左向后翻掌，托盘随之旋转90度，由左手托于左肩上方。要掌握好重心，保持平稳，不使汤汁溢出。行下次时，托盘要平。肩平，双目平视前主，步伐稳，不摇摆，从容自如，表情轻松。 源自物管手册 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trust